Q: What precisely does web site migration imply and what does it include?

A: The website migration service that our company is offering is free of charge (to a certain extent). We will transfer your site(s) to our ultra–modern cloud hosting platform without you needing to do anything. We know from personal experience that swapping hosting providers can lead to lost info and undesirable network downtime. That’s the reason why we’ll accomplish all that for you for free!We have accomplished administrators whose only task is to make certain that your website functions precisely as it did on your previous hosting platform. Our administrators are well–versed in transferring custom–made sites, as well as sites that are based on well–known web apps such as Joomla and WordPress.

Q: What precisely does web site migration imply and what does it include?
Q: How long will it take for my web site to be migrated over to your platform?

A: There are plenty of factors to consider – the total amount of files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. However, we do try to perform all website migrations in a 48–hour time window. Smaller web sites are transferred faster – usually in under 24 hours.

Q: How long will it take for my web site to be migrated over to your platform?
Q: My privacy is vital to me. What details do you need to have?

A: Yup. We will need to have the name of the site that you would like us to move. We’ll also require a way to log in to your current hosting account so that we can get the files associated with your website.

Q: My privacy is vital to me. What details do you need to have?
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We are dedicated to safeguarding the safety of the personal info collected from the clients. To achieve this, we use technical safety measures to avoid the loss, the misappropriation, the modification or the illegal leakage of the personal details under our control. The measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the information that we gather on the web. When we request customers to present financial information (such as a debit card number), this info is masked using the SSL (Secure Sockets Layer) encryption method.

Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my website?

A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. Once the transfer is over, we’ll make certain that everything is working correctly and that the integrity of your data is not jeopardized before notifying you that the transfer is finished. Then we’ll tell you how to move the domain over to your web hosting account with us and how to modify the DNS resource records.

Q: Will there be any downtime for my website?
Q: Will my old hosting provider need to provide any information/help?

A: No. Aside from your login credentials for the Control Panel, we don’t require anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.

Q: Will my old hosting provider need to provide any information/help?
Q: Which hosting platforms do you support?

A: We can migrate your site from any web hosting provider or any Linux–driven web hosting platform as long as we can obtain access to the Control Panel and there is FTP access available.The only websites that we can’t transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which hosting platforms do you support?